Privacy Policy

1. Introduction

Welcome to Hastings CBD. We’re committed to protecting your privacy while delivering clear, reliable business support tailored to Australian small businesses. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

This policy applies to your use of our website (hastingscbd.com.au), interactions with our content, blog subscriptions, and any related digital services we provide.

2. Information We Collect

We collect two categories of data:

  • Personal Information: such as your name, email, phone number, company details, and any business information you share when contacting us or subscribing to our updates.

  • Non-Personal Data: like IP addresses, browser type, pages visited, and how you interact with our content — collected through analytics and cookies.

3. How We Collect Your Info

We collect data when you:

  • Subscribe to our newsletter

  • Use our contact or inquiry forms

  • Browse our pages (via cookies and analytics tools)

  • Engage with downloadable resources or blog content

4. Why We Collect It

We use your information to:

  • Deliver relevant small business guidance and articles

  • Notify you about updates, grants, events, or applicable services

  • Enhance your browsing experience and streamline content delivery

  • Meet legal obligations, such as compliance with Australian Privacy Principles

5. How We Use and Share Data

We do not sell personal data. We may share your information with:

  • Analytics and email service providers for internal improvement

  • Government, legal or regulatory bodies when required by law

  • Affiliate service providers like local mentors or business training partners — always with your permission first

6. Cookies & Tracking

We use cookies to improve performance, understand traffic patterns, and personalise content. You can disable cookies via your browser settings, though this may affect user experience.

7. Data Retention & Security

Your data is securely stored on encrypted servers. Access is limited to authorised personnel only. We retain personal data only as long as necessary for our business purposes or as legally required.

8. Your Rights Under Australian Law

You have the right to:

  • Access your personal information

  • Request corrections or deletion

  • Opt out of marketing communications at any time via email or unsubscribe links

9. Children’s Privacy

Our site is not intended for children under 16, and we do not knowingly collect information from minors.

10. Third-Party Links

If you click on third-party links (e.g. to government grant sites), please review their privacy policies — Hastings CBD doesn’t control their data practices.

11. Updates to This Policy

We may update this policy occasionally. Any changes will be posted here with an updated date.

12. Contact Us

For privacy enquiries: